SWIFT™  Steel With Speed And Service™

Sales: 713-980-5800
Corporate: 713-453-3533

Safety and Quality


North Shore Steel is vitally interested in the safety and well-being of our employees and guests. We understand that there are no winners when an employee is injured on the job. The employee, his/her family, the company, our clients, and the community all suffer as a result.

We, therefore, strive to build, enhance, and maintain a Culture of Safety. Investing hundreds of thousands of dollars and countless work hours, we endeavor to:

  • Emphasize our management commitment to safety in all we do
  • Build programmatic elements that support our commitment
  • Effectively train our employees in best practices for safe operations
  • Rigorously inspect and evaluate our workplace
  • Continuously improve our processes

Utilizing proven processes developed by the safety professionals at Optimum Safety Management, North Shore Steel has implemented a Team Approach to Safety. Through this approach, key members of our staff are strategically engaged in leading these efforts. We view the effective implementation of this approach as a partnership with our entire workforce.


As a steel service center, we are a conduit between steel producers and fabricators and OEMs. In this role, we strive to create value for our customers by maintaining an inventory of the right products, offering numerous valued added services, and providing the highest level of customer service, all of which is done pursuant to a comprehensive quality management system in compliance with ISO 9001:2015.

Please ask your salesperson about our quality program and how we perform to gain your loyalty.

Quality Policy

North Shore Steel is a steel service center with a strategic differentiation of industry-leading speed and customer service. Our Core Values are Safety, Integrity, Service, Accountability, Improvement, and Growth. 

We fulfill these values by: 

  • Ensuring all requirements and expectations are met; 
  • Promoting a company-wide culture of awareness and commitment to ensuring customer satisfaction; and 
  • Emphasizing the continual improvement of our services and processes to provide the highest quality product and the best customer experience possible. 

These outcomes are achieved through strategic initiatives, with a focus on growth strategies, service, corporate culture, and safety. 

Success of our initiatives results from effective communication, robust training, proven procedures, appropriate tools, and a quality culture that fosters continual improvement. 

North Shore Steel’s Management ensures this policy is communicated to and understood by all employees.

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