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Our Quality Policy

North Shore Steel is a steel service center with a strategic differentiation of industry-leading speed and customer service.

Our Core Values are: Be Safe Always, Do the Right Thing, Provide Great Service, Take the Initiative and Maximize Your Potential. 

 

We fulfill these values by: 

  • Ensuring all requirements and expectations are met; 
  • Promoting a company-wide culture of awareness and commitment to ensuring customer satisfaction; and 
  • Emphasizing the continual improvement of our services and processes to provide the highest quality product and the best customer experience possible. 

 

These outcomes are achieved through strategic initiatives, with a focus on growth strategies, service, corporate culture, and safety. 

Success of our initiatives results from effective communication, robust training, proven procedures, appropriate tools, and a quality culture that fosters continual improvement. 

North Shore Steel’s Management ensures this policy is communicated to and understood by all employees.

 

Byron Cooper

President & CEO 

Let us know how we can help
Sales Departments
Structural Steel:
713-980-5872 Will Call: 12944 Market St.
Houston, TX 77015
Beaumont:
713-980-5875 Will Call: 1795 Laurel St.
Beaumont, TX 77701
Plate Processing:
713-980-5874
Corporate Office:
713-453-3533